> For the complete documentation index, see [llms.txt](https://docs.yaycommerce.com/yaymail/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yaycommerce.com/yaymail/other-links/troubleshooting/unable-to-save-template.md).

# Unable to save template

### Template save failed

Here's the error notice:

{% hint style="warning" %}
Unable to save template.
{% endhint %}

### What causes this issue

Here are some possible causes of "template save failed":

* Order details' table titles have been changed improperly
* Email template contains external insecure URL

### How to fix it

1. **Reset template**: Please navigate to the upper toolbar and click Reset template

![](/files/-Mhm43Uj8u07UCbGYaaa)

After resetting, your current email template will be reverted to its initial design.

&#x20;  2\. Then you should be able to redesign the template and save it successfully. If the issue is still there, please [contact us](https://yaycommerce.com/support/), we'll solve the glitch quickly.


---

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