> For the complete documentation index, see [llms.txt](https://docs.yaycommerce.com/yaymail/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yaycommerce.com/yaymail/other-links/troubleshooting/unable-to-save-emoji.md).

# Unable to save Emoji

You are trying to add an emoji to the email content, but you can not save what you have done.

<figure><img src="/files/KYgCMVOskj5KH29NNtmT" alt="Saving emoji in YayMail"><figcaption><p>Emojis in a YayMail template</p></figcaption></figure>

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Don't fret. You need to change the charset and collation in the MySQL database into **utf8mb4** with the collation **utfmb4\_unicode\_ci** to make it work properly. \
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