# Email Templates

The **Email Templates** tab displays a complete list of all email templates available on your site, including default WooCommerce templates and those added by third-party plugins. 

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By default, you can customize 15 WooCommerce email templates. They are called:

* **New order** (Notifies the admin that a new order has been placed)
* **Cancelled order (Admin)** (Notifies the admin when an order is cancelled)
* **Cancelled order (Customer)** (Send to the customer when their order is cancelled)
* **Failed order (Admin)** (Notifies the admin when an order fails)
* **Failed order** **(Customer)** (Sent to the customer when their order fails)
* **Order on-hold** (Sent to the customer when the order status is changed to "On-Hold")
* **Processing order** (Sent to the customer when the order status is changed to "Processing")
* **Completed** **order** (Sent to the customer when the order status is changed to "Completed")
* **Refunded order** (Sent to the customer when an order is refunded)
* **Customer invoice / Order details** (Sent to the customer with order information and payment links)
* **Customer note** (Sent to the customer when the admin adds a note to the order)
* **Reset password** (Sent to the customer when they request a new password)
* **New account** (Sent to the customer when they create a new account)
* **POS completed order** (Sent to the customer when they have successful in-store transactions that were created via your Point of Sale system)
* **POS refunded order** (Sent to the customer when they refund via POS system, not from the online shop)

For each template, you can view the following details:

* **Status** – Indicates whether the template is currently active or inactive.
* **Recipient(s)** – Shows who will receive the email (e.g., Admin or Customer).
* **Source** – Identifies the plugin that generated the template (e.g., WooCommerce).
* **Last Updated** – Displays the most recent date and time the template was modified.

From this screen, you can also perform **bulk actions** to manage your templates more efficiently. These include: **Activate Templates/Deactivate Templates/Reset Templates to Default.** To perform a bulk action, simply select the templates using the checkboxes and choose your desired action from the toolbar.&#x20;

<figure><img src="https://157604815-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJfBhHG_1ipE5lMX4qT%2Fuploads%2FpahWnpSvFX0I9gNuXjDm%2Fimage.png?alt=media&#x26;token=8e931bb3-d7a3-431e-a7f3-bfbf26b10885" alt=""><figcaption></figcaption></figure>

**Note:**&#x20;

* If your site has other emails which are not the above 15 emails, please check our [**YayMail addons here**](https://docs.yaycommerce.com/yaymail/compare-yaymail-free-and-pro#yaymail-premium-addons).
* You must select Email type as HTML in the settings of each email in order for YayMail to work.

![](https://157604815-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJfBhHG_1ipE5lMX4qT%2Fuploads%2FhQN08ciTLDIPac0YMrAk%2Fimage.png?alt=media\&token=4e8ffeb9-1f15-4626-bc8b-b86e630b439d)