Email Templates

The Email Templates tab displays a complete list of all email templates available on your site, including default WooCommerce templates and those added by third-party plugins.

By default, you can customize 12 WooCommerce email templates. They are called:

• New order (Notifies the admin that a new order has been placed)

• Cancelled order (Notifies the admin when an order is cancelled)

• Failed order (Admin) (Notifies the admin when an order fails)

• Failed order (Sent to the customer when their order fails)

• Order on-hold (Sent to the customer when the order status is changed to "On-Hold")

• Processing order (Sent to the customer when the order status is changed to "Processing")

• Completed order (Sent to the customer when the order status is changed to "Completed")

• Refunded order (Sent to the customer when an order is refunded)

• Customer invoice / Order details (Sent to the customer with order information and payment links)

• Customer note (Sent to the customer when the admin adds a note to the order)

• Reset password (Sent to the customer when they request a new password)

• New account (Sent to the customer when they create a new account)

For each template, you can view the following details:

• Status – Indicates whether the template is currently active or inactive.

• Recipient(s) – Shows who will receive the email (e.g., Admin or Customer).

• Source – Identifies the plugin that generated the template (e.g., WooCommerce).

• Last Updated – Displays the most recent date and time the template was modified.

From this screen, you can also perform bulk actions to manage your templates more efficiently. These include: Activate Templates/Deactivate Templates/Reset Templates to Default. To perform a bulk action, simply select the templates using the checkboxes and choose your desired action from the toolbar.

Note:

• If your site has other emails which are not the above 12 emails, please check our YayMail addons here.
• You must select Email type as HTML in the settings of each email in order for YayMail to work.