> For the complete documentation index, see [llms.txt](https://docs.yaycommerce.com/yaycurrency/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yaycommerce.com/yaycurrency/other-links/common-issues.md).

# Common Issues

### This payment method was disabled.

If you see your selected payment methods displaying as a red text in the multiple select box, it is because this payment method is not available.

![](/files/x80pgNOcuZYB5heQ1mZD)

It is likely that you have other WooCommerce settings that influence the status of this payment method, which makes it disabled.

![](/files/NCieH93D0EBCB53KFWvb)

Please head over to WooCommerce settings > **Payments** > **All payment methods** to check if you have those payment methods disabled. Chances are if you've disabled it as shown in the screenshot below, it can not be used in YayCurrency checkout permissions.

![](/files/zjWLy8WLgp1KGLghr8yN)

Please switch it on if you wish to use that payment method.

Otherwise, please feel free to remove the red selected payment method in YayCurrency's Checkout Options.

### Issue with cache plugins causing selected currency to auto revert to default currency.

YayCurrency is compatible with two cache plugins currently; **WP Rocket and Litespeed Cache.** For other yet-to-be-supported cache plugins, you can use either of these options to exclude multicurrency from being cached:

* Exclude pages relevant to multi-currency plugins from being cached, like the Shop page, Single Product Page etc. (only selected pages would not be cached).
* Our cookie is; **yay\_currency\_widget**, you can exclude it in cache plugins (all pages relevant to multicurrency would not be cached).