# Common Issues

### This payment method was disabled.

If you see your selected payment methods displaying as a red text in the multiple select box, it is because this payment method is not available.

![](https://2217518750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_yR1oHovFi42XBPZIi%2Fuploads%2FM0TfCpOBXJ3dnAIZhE0i%2FYayCurrency%20checkout%20options.png?alt=media\&token=0136e3ac-2e81-4a6d-b9b5-62473976aff1)

It is likely that you have other WooCommerce settings that influence the status of this payment method, which makes it disabled.

![](https://2217518750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_yR1oHovFi42XBPZIi%2Fuploads%2Fb9Uoe3T53PjZKbzepd92%2FAvailable%20payment%20method.png?alt=media\&token=49474f86-59c9-4cfc-aeb2-1ebf52fe6686)

Please head over to WooCommerce settings > **Payments** > **All payment methods** to check if you have those payment methods disabled. Chances are if you've disabled it as shown in the screenshot below, it can not be used in YayCurrency checkout permissions.

![](https://2217518750-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-M_yR1oHovFi42XBPZIi%2Fuploads%2FKCQAyw8bppqz7mdzw6cA%2FDirect%20bank%20transfer%20and%20check%20payments%20in%20Woocommerce%20settings.png?alt=media\&token=e5496ecf-91de-4019-b4d8-d31a1bd69ca8)

Please switch it on if you wish to use that payment method.

Otherwise, please feel free to remove the red selected payment method in YayCurrency's Checkout Options.

### Issue with cache plugins causing selected currency to auto revert to default currency.

YayCurrency is compatible with two cache plugins currently; **WP Rocket and Litespeed Cache.** For other yet-to-be-supported cache plugins, you can use either of these options to exclude multicurrency from being cached:

* Exclude pages relevant to multi-currency plugins from being cached, like the Shop page, Single Product Page etc. (only selected pages would not be cached).
* Our cookie is; **yay\_currency\_widget**, you can exclude it in cache plugins (all pages relevant to multicurrency would not be cached).