# FAQs

#### Q: How do I enable the booking form for customers?

A: The Booking Form allows customers to select services, choose available time slots, and submit their booking details directly on your website. It can be embedded on a page or opened in a modal for a smooth booking experience.

From the admin dashboard, you can create a booking form or booking button using these three shortcodes:

* `[bookster_booking_button]` — displays a button that opens the booking form in a modal popup
* `[bookster_booking_form]` — embeds the booking form directly on the page
* `[bookster_customer_dashboard]` — shows the customer dashboard for managing bookings and account details

You can also add these directly through the Gutenberg block editor without using shortcodes.

#### Q: Does Bookster support group booking?

A: Yes. To set it up:

1. Go to **Add-ons** in the dashboard **→ Group Booking**, purchase and activate it
2. Open any service and enable **Group Booking**
3. Set the **Min / Max Group People** to control how many people can book per slot
4. Toggle **Service Price Calculation** if you want the price to multiply based on group size

#### Q: Can I collect additional information from customers during booking?

A: Yes, but it requires the **Custom Fields** addon. To set it up:

1. Go to **Add-ons** in the dashboard **→ Custom Fields**, purchase and activate it
2. Go to **Settings → Custom Fields** and click **+ New Custom Field**
3. Choose an input type (text, dropdown, checkbox, etc.), set the field label, and toggle **Set as required** if needed
4. Save — the field will appear on the booking form automatically

#### Q: Can I apply discounts or coupon codes to bookings?

A: Yes, and it's free. To set it up:

1. Go to **Add-ons** in the dashboard **→ Discounts, Coupons and Fees** and install it
2. Go to **Settings → Discounts** and click **+ New Discount**
3. Fill in the discount name, coupon code, and value (percentage or fixed amount)
4. Set the date range, usage limit per customer, and repeat weekdays if needed
5. Save and the coupon will be available for customers to apply at checkout

#### Q: Can I manually add appointments instead of having customers book themselves?

A: Yes. To do so:

1. Go to **Appointments** and click **+ New Appointment**
2. Select a service, agent, date and time
3. Assign a customer or leave it as Guest
4. Set the booking status and click **Create New**

This is useful for appointments made over the phone, via chat, or in person.

#### Q: Can I use Bookster for different types of businesses?

A: Yes. Bookster works for any service-based business that takes appointments, including beauty salons, spas, coaching, consulting, fitness studios, clinics, and more. As long as your business runs on scheduled appointments, Bookster can handle it.