Review

The Review Settings screen allows you to configure how your customers can submit product reviews on your WooCommerce store. Below is a breakdown of each section and its functions:

(1). General: The General tab is designed to define the basic rules for customer reviews. Here, you decide whether reviews must include text, how long they should be, and whether a review title is required. This ensures reviews are meaningful and prevent empty or spam submissions.

  • Allow reviewer write their review content: When enabled, customers are allowed to write their own review text.

  • Require content for review: Allows you to set character limits for the review content.

    • When enabled: You can define both minimum and maximum characters (e.g., 10–500 characters).

    • When disabled: The content will default to a maximum of 500 characters, with no minimum limit required.

  • Allow reviewer write review title: Lets customers add a title to summarize their review.

(2). Reviewer profile: The Reviewer Profile section allows you to manage how reviewer information is displayed along with their reviews. This helps protect user privacy, customize profile appearances, and provide transparency about reviewers.

  • Display profile in specific reviews as anonymous: Enable this option to show reviewer profiles as anonymous in selected reviews. You can choose to display: Show first two characters or Alternative name.

  • Using own avatar instead of Gravatar: Allows reviewers to upload their own avatar image on the Account page, instead of relying on the default Gravatar system.

  • Display total reviews of reviewer: Shows the total number of reviews submitted by a reviewer in each individual review section.

(3). Upload Media: This section enables customers to upload images or videos along with their reviews.

  • Is media required when submitting a review?: Enable this if you want to make uploading media mandatory for submitting a review.

  • Media types: Choose between image, video, or both.

  • Maximum files per review: Set the maximum number of media files a customer can upload.

  • Maximum file size (KB): Define the size limit for each file (e.g., 2000KB = 2MB)

  • Field label (optional): Customize the label displayed above the upload field (e.g., “Upload media”).

  • Field description (optional): Add a helpful description, such as accepted formats and file size limits.

(4). Data Processing Consent: Ensure GDPR compliance by requesting customer consent before collecting their data through reviews.

(5). WooCommerce Settings: Configure how product reviews are handled through native WooCommerce options. To access the full set of WooCommerce settings, click Manage WooCommerce settings.

✅ Save Your Settings

After making changes, don’t forget to click the Save button at the top-right corner of the screen to apply your settings.

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