# Support

As YayCommerce plugins are distributed in various networks, please be specific once you ask for support.

* Where did you download the plugin? 
  * From [WordPress repository](https://profiles.wordpress.org/yaycommerce/#content-plugins)
  * Or from <https://woocommerce.com/vendor/yaycommerce/>
  * Or from [https://yaycommerce.com](https://yaycommerce.com/)
* Our support channels:
  * [Live chat](https://yaycommerce.com/)
  * [Email](mailto:help.yaycommerce@gmail.com)

**When asking for plugin support, please:**

* Describe the issue in detail, using screenshots or a quick video. Use a tool like Google Drive, Dropbox, [Loom](https://www.loom.com/), Bubbles or Gyazo (they’re all free).
* Send us the URL of the exact page or screen where the issue is happening.orary Login Without a
* If necessary, please create a temporary admin account for us or share a [Temporary Login Without Password](https://wordpress.org/plugins/temporary-login-without-password/).