Tools

The Tools section allows you to import reviews from other platforms into YayReviews and manage your imported review data. This helps you preserve existing customer feedback when migrating from another review solution.

Import Workflow

The import process is guided step by step to ensure accuracy and ease of use:

1. Source: Select the platform you want to import reviews from. YayReviews currently supports:

   • Judge.me (CSV export)

   • Yotpo (CSV export)

   • Custom CSV (import from any CSV file with column mapping)

   For Custom CSV, you can download a sample CSV file to follow the correct format.

2. Upload: Upload the CSV file exported from your selected platform.

1. Preview: Preview the review data before importing to ensure all fields are mapped correctly and data appears as expected.

1. Confirm: Confirm the import settings and review details before proceeding.

1. Import: Start the import process. Reviews will be added to your YayReviews system once the import is completed.

You can click View Reviews to see the reviews that have been imported.