> For the complete documentation index, see [llms.txt](https://docs.yaycommerce.com/yaysmtp/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yaycommerce.com/yaysmtp/troubleshooting/amazon-ses.md).

# Amazon SES

**I'm trying to configure Amazon SES with an account in sandbox mode, but I can't make it work. What is the issue?**

Please note that you only can send emails from **Verified email addresses.** Please don't forget to click verifying your email account to complete your settings.

<figure><img src="https://2430774507-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MMvULxRbZfmag_jD1k_%2Fuploads%2FgCQLipAnArqBJs117gdy%2Fimage.png?alt=media&amp;token=9959341b-78c0-4fef-b2dd-3aed4814e8e7" alt=""><figcaption></figcaption></figure>