# Review, Edit & Reply

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The **Review, Edit & Reply** settings allow you to control how customers edit their reviews, how store admins respond, and how important reviews are highlighted on product pages.

### Customer Review Editing

#### Allow Customers to Edit Reviews

* When enabled, customers can edit their own reviews after submitting them.
* Customers are only allowed to edit **their own reviews**.

#### Edit Time Window (Hours)

* Defines how long customers are allowed to edit their reviews after posting.
* Set the value to **0** to allow unlimited editing **until the store replies**.

#### Show “Edited” Badge

* Displays an **“Edited”** label on reviews that have been modified.

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### Store Reply

#### Store Reply Feature

* Store administrators and Shop Managers can reply directly to customer reviews on product pages.
* Only **one store reply per review** is allowed.
* Customers receive an **email notification** when their review receives a reply.

#### Edit Lock After Reply

* Once a store reply is posted, the customer can no longer edit their review.
* This ensures the store’s reply remains relevant to the original review content.

#### How It Works

* **Edit** and **Reply** buttons appear in the product review section.
* Customers can only edit reviews they submitted.
* Only users with the **`manage_woocommerce`** capability can reply.
* All actions are handled via **AJAX** (no page reload).
* Store replies are managed through **WordPress Comments**.

### Pinned Reviews

#### Enable Pinned Reviews

* Allows administrators to pin selected reviews.
* Allows administrators to change pinned review colors
* Pinned reviews appear first on product pages.

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#### Show “Featured” Badge

* When enabled, a **“Featured”** badge is displayed on reviews that are marked as featured.

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