# Tools

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The **Tools** section allows you to import reviews from other platforms into YayReviews and manage your imported review data. This helps you preserve existing customer feedback when migrating from another review solution.

#### Import Workflow

The import process is guided step by step to ensure accuracy and ease of use:

1. **Source:** Select the platform you want to import reviews from. YayReviews currently supports:

   * **Judge.me** (CSV export)
   * **Yotpo** (CSV export)
   * **Custom CSV** (import from any CSV file with column mapping)

   For Custom CSV, you can download a **sample CSV file** to follow the correct format.
2. **Upload:** Upload the CSV file exported from your selected platform.

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3. **Preview:** Preview the review data before importing to ensure all fields are mapped correctly and data appears as expected.

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4. **Confirm:** Confirm the import settings and review details before proceeding.

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5. **Import:** Start the import process. Reviews will be added to your YayReviews system once the import is completed.

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You can click **View Reviews** to see the reviews that have been imported.

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