# Customer Reviews from My Account

Customers can submit product reviews directly from their account after completing a purchase.

#### How It Works

After a customer completes checkout and the order status is marked as **Completed**, they can leave reviews for purchased products by navigating to:

**My Account → Orders**

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#### Review Availability

* If a product **has not been reviewed yet**:
  * **Pro version**: A **“Review” button** will be displayed next to the product, allowing customers to submit a review directly.
  * **Free version**: A **“Review” link** will be shown, which redirects customers to the product’s review section.
* If a product **has already been reviewed**:
  * The **“Review” button/link will no longer be displayed**.
