Booking Process

The Booking Process addon works as an extension of the Booking Template addon. It allows you to customize the booking flow by reordering steps and configuring how agents are selected during the booking process.

With this add-on, you can easily change the order of booking steps such as Agent, Service, Location, Date & Time by clicking the drag icon (⋮⋮) at the top-right corner of each step.

This gives you full control over how customers go through the booking journey.

In addition, the Function section allows you to define how items are automatically selected or handled for different booking steps.

Available options:

• Do not auto select: Users must manually choose an item in the corresponding step.

• First time auto select: The system automatically selects an item the first time, but users can still change it.

• Always auto select: The system always automatically selects an item and skips manual selection when possible.

This feature helps optimize the booking flow and reduce friction for customers.