> For the complete documentation index, see [llms.txt](https://docs.yaycommerce.com/bookster/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.yaycommerce.com/bookster/addons/booking-process.md).

# Booking Process

The **Booking Process** addon works as an extension of the **Booking Template** addon.\
It allows you to customize the booking flow by reordering steps and configuring how agents are selected during the booking process.

With this add-on, you can easily change the order of booking steps such as **Agent, Service, Location, Date & Time** by clicking the **drag icon (⋮⋮)** at the top-right corner of each step.

<figure><img src="/files/sG1r9Bw1o6TMGP8zqa4g" alt=""><figcaption></figcaption></figure>

This gives you full control over how customers go through the booking journey.

In addition, the **Function** section allows you to define how items are automatically selected or handled for different booking steps.

<figure><img src="/files/4m0SzlP5V2sfUpAxPN3Y" alt=""><figcaption></figcaption></figure>

**Available options:**

* **Do not auto select:** Users must manually choose an item in the corresponding step.
* **First time auto select:** The system automatically selects an item the first time, but users can still change it.
* **Always auto select:** The system always automatically selects an item and skips manual selection when possible.

This feature helps optimize the booking flow and reduce friction for customers.